Work
Four projects in more detail: the business problem, what we decided and why, and what it was worth to the client.
Case studies
“In the land of the blind, the one-eyed man is king.”
Also built
Also built
Conversational AI insights assistant
Senior commercial stakeholders waited on analyst cycles for answers. Launched an AI assistant across five business units of a Fortune 500 client, one unit at a time, proving value through user testing before expanding. It reached 95%+ insight accuracy and 90%+ monthly active use among 15+ senior stakeholders, and won the client's firmwide Innovation Award in 2025.
- Generative AI
- Adoption
GenAI billing classification
Billing categorization for 10,000+ employees was manual and repetitive. Defined a billing ontology with the internal finance team, then deployed a generative AI classifier against it, validated against a hand-tagged set and with human review before production. Manual effort fell 70%.
- Generative AI
- Automation
Metric Engine
Each business unit defined its performance metrics differently, so the numbers disagreed. Working with the engagement principal, prototyped a single source of truth for metric definitions and showcased it to multiple Fortune 500 clients. It led to a two-year engagement.
- Data Architecture
- Zero-to-One
Self-service data catalog
Business users at a pharma client depended on engineers to find data and change quality rules. Deployed a data catalog covering 100+ data assets, so users could discover data and set quality rules and approval workflows themselves.
- Data Governance
- Self-Service
Reusable reporting architecture
Every new client meant rebuilding the path from raw commercial data to reports. Built a multi-layer database system that cut onboarding-to-first-report time 30% across five deployments. It became a reusable firm asset, later integrated into a $50M commercial product.
- Data Architecture
- Platform
Chief, a personal career agent
A side project for MBA recruiting: a single-user agent that ingests job postings and rewrites résumé bullets for each role, drawing only on a curated file of verified facts.
- Agentic AI
- Side Project